Chick-fil-A’s Decision to Limit Sauce Packets to Customers is Part of Industry Wide Supply Chain Issues

by Patrick Herron
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Chick-fil-A’s Decision to Limit Sauce Packets to Customers is Part of Industry Wide Supply Chain Issues

Due to issues with their supply chain, Chick-fil-A announced Wednesday that they will be limiting the amount of sauce packets per customer.

An email sent out to customers yesterday gave the new breakdown:

  • 1 sauce per entrée
  • 2 sauces per meal
  • 3 sauces per 30-count nuggets

“Due to industry-wide supply chain disruptions, some Chick-fil-A restaurants are experiencing a shortage of select items, like sauces. We are actively working to make adjustments to solve this issue quickly and apologize to our Guests for any inconvenience.”

This type of supply problem is not exclusive to Chick-fil-A. Industry wide there has been a shortage of ketchup packets the past few months due to the increase of takeout and delivery over the past year.

According to CNN, last month Heinz announced in response to the shortage “a 25% increase in production, totaling 12 billion ketchup packets…a year.”

Chicken is another item that is frustrating restaurants.  The addition of premium fried chicken sandwiches to fast food menus, commonly referred to as “The Chicken Wars”, has caused an increase in demand and the price of chicken to skyrocket.

According to some reports, the price of chicken has gone up as much as $2 per pound. Some restaurants have even gone as far as listing wings at “market price”.

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