Montgomery County Public Libraries to Discontinue Telephone Renewal and Telephone Notifications

by Patrick Herron

Per Montgomery County:

Montgomery County Public Libraries (MCPL) will discontinue telephone renewal and telephone notification services as of Monday, Aug. 2, 2021.

“Our contract with the vendor who provided these telephone services is expiring very soon,” said MCPL Director Anita Vassallo. “As we have already implemented automatic renewal and provide notifications via text and email, the decision was made not to seek a replacement contract.”

Customers who currently receive telephone notifications have been encouraged to sign up for email and/or text notifications. Those who prefer not to receive text or email notifications can call any MCPL branch for assistance during open hours.

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