Metro Seeks More Equitable Service for Region with Update to Title VI Civil Rights Program

Per WMATA: As part of Metro’s commitment to non-discrimination in providing transit services, we are revising our Title VI Program to better reflect and support our customers and the region. The proposed updates will help Metro provide better service, provide service adjustments more quickly, expand service, and increase the level of household income to qualify as low-income.

We want your feedback on the proposed changes to the Title VI Program. Take a survey here. Metro updates its Title VI Program every three years as required by the Federal Transit Administration (FTA). This includes definitions and other ways we collect data, to ensure all customers are being served, regardless of their background.

Title VI of the U.S. Civil Rights Act of 1964 protects customers from discrimination based on race, color, and national origin. Metro is committed to non-discrimination and to being inclusive and equitable, especially with customers who are low-income, limited English proficient, and represent historically disadvantaged groups.

Metro’s proposed changes include redefining a “major service change,” defining populations based on U.S. Census data with its Better Bus Network Redesign effort and raising the income threshold for low-income customers to account for the recent rise in the cost of living. Metro is also proposing to eliminate the $2 SmarTrip card fee for customers enrolled in reduced fare programs.

To read more details about Metro’s proposed changes and to give feedback visit Metro’s Title VI Program page on The deadline to provide comment is 5 p.m. on Sunday, October 15, 2023.

Recent Stories

Traffic incidents have caused major delays on both I-270 and I-495 in Montgomery County on Monday morning.

The flip from rain to snow started earlier than initially anticipated, allowing for heavier bursts of snow to accumulate even though ground temps were well above freezing. The precipitation also…

The winter weather has caused slush to accumulate with Montgomery County Fire and Rescue Services (MCFRS) warning of wet and slick spots on the road.

Two Hour Delay: 12/11/2023 at 5:30 AM  Schools will open 2 hours later. Before and After school childcare programs and Community Use occur as scheduled

So What Else Indoor Vintage Event

SATURDAY 12/9/23 Join us for the ultimate year-end celebration of art, vintage finds, and fashion at CNXN.WORLD's Art & Vintage Event! Sponsored by So What Else, Inc. We will be hosting a hygiene product drive as well! Please bring items like soap, toothpaste, shampoo, deodorant, and more to donate and make a difference. Sign up for a chance to WIN a $40 credit you can use towards any purchase at the event! We've got food, drinks, and more prizes during the event! Vendor Lineup: @thefoundrymd @poetic_sole @on2thenext_vntg @fleetwoodmarket @anatething @bimdayz @thriftlifeadvintage @yester_dayz @bratty_couture @camryncurtiss @crushthrifts @888deadgirl @ken_blendz @misfitbodega @mozartsthriftshop @seamslikenew @skuffstore @the.crucial.cookie @sowhatelsehelps Saturday, December 9th, 20231:30 PM to 6:00 PM4924 Wyaconda Rd, North Bethesda, MD 20852. See you there!


Subscribe to our mailing list