Metro: “We’ve Heard Your Concerns and Taken Action to Deter Fare Evasion”

In summer 2021, Metro kicked off a yearlong project to replace all faregate payment cabinets across the Metrorail system with modernized units that include enhanced safety features, larger displays, and faster processing. Metro also took action to decrease fare evasion. After testing modifications to the existing faregates, they made the decision to retrofit all faregate doors to reduce fare evasion.

Metro made a multimillion dollar investment by upgrading and replacing all 1,200 Metrorail faregate cabinets across the 98 rail stations in its system. New technology enable customers to wave their SmarTrip® cards more quickly and enable gates to be entered in either direction when clear.

Per Metro: “We’re taking action. We also heard your concerns about fare evasion and, over the next several months, we are installing higher, more secure faregates. Fare evasion accounts for approximately $40 million in estimated revenue loss each year and we are committed to minimizing that loss and investing those funds in the safety and reliability of our service.

In addition to our “Pay the Fare” warning campaign in fall 2022, we continue to advance numerous efforts to reduce non-payment, including communication, education, issuing citations, and faregate modification.

Pilot Program at Fort Totten Station: In spring 2023, Fort Totten was chosen as a testing pilot for multiple reasons, including its high rate of fare evasion and its ability to accommodate additional faregates without compromising the footprint of the station. A number of prototypes, including one ADA gate with swing gates, were tested. The resulting design was finalized in July.

Fort Totten pilot program

First Phase Completed: Following the success of the pilot, nine additional Metrorail stations were selected and received retrofitted faregates:

  • Bethesda
  • Mt Vernon Sq
  • Congress Heights
  • Federal Center SW
  • Vienna
  • Addison Rd
  • Wheaton
  • Court House
  • Pentagon City

What’s Next: High traffic rail stations in the District of Columbia are next in the pipeline, with Tysons Corner in Virginia and Southern Ave in Maryland rounding out this next phase that will run through January 2024:

  • Capitol South
  • Metro Center
  • Union Station
  • Gallery Place / Chinatown
  • L’Enfant Plaza
  • Tysons Corner
  • Southern Ave

Following the completion of these stations, Metro plans to retrofit faregates across the Metro system over the next year.”

Courtesy of WMATA

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Karen joined the Well-Paid Maids team as a cleaner in January 2021, and she was recently promoted to an operations manager! This well-deserved promotion is part of Well-Paid Maids' effort to deliver better customer service with responses to phone calls and emails seven days a week. To celebrate Karen's promotion, we caught up with her to learn more about her time at Well-Paid Maids, the area's only certified living-wage cleaning company.

 1. Why Well-Paid Maids?

Karen: I saw the company was paying a living wage and had great benefits. Also, they were very flexible with my schedule, especially since I have kids.

 2. How has it been working at Well-Paid Maids?

Karen: I feel very appreciated at the company. This is the first job where I feel I'm able to speak about any issue and that management will support me.

 3. How has working at Well-Paid Maids benefitted you?

Karen: Because Well-Paid Maids pays a living wage, I can now spend more time with my kids and not work double shifts like I did at my old job.

 4. How do you plan to spend your PTO this year?

Karen: I look forward to traveling to El Salvador to visit my family there.

 5. How would you describe Well-Paid Maids as an employer in three words?

Appreciated, valued and opportunity

Submit your own Announcement here.

Washington City Paper is hosting its annual Best of D.C. contest -- and Well-Paid Maids is eyeing the Best Maid Service category. If you missed it: Well-Paid Maids has secured first place for the past three years. Can you help us snag gold again? Simply go to the ballot and write in your vote for the best maid service. In case you need a refresher before you vote, Well-Paid Maids is the only certified living-wage cleaning company in the D.C. area. We pay our cleaners, who are W-2 employees, at least $24 an hour and offer benefits like insurance, 24 paid days off per year and more. Voting is open until June 10 at 5 p.m., and the winner will be announced July 18. (We'll keep you posted!) Thank you for your support -- and if you still haven't booked a spring cleaning yet, now is the time!

Submit your own Announcement here.

Movie being filmed in McLean, VA, needs your support

A local community movie is filming in our area in June and needs contributions!

Local actors, teens, teachers, housewives, and retired residences are trying to make this film happen but we need your help.

This is an educational short story about teens learning how to navigate when they don't feel accepted by their friends and what to do to find acceptance. Yet this film isn't just for teens. In your life have you ever felt like you weren't accepted??

Come be a part of the audience for this film! Invite your friends. Be a part of this film being produced right here in our area.

This is a social impact film that will show locally and internationally at film festivals in 2025 and also at colleges.

More information can be found here. DONATE TODAY:

This is a not-for-profit film and donations are tax-deductible.

Free Community Father-Daughter Dance

Fathers and father figures, create unforgettable memories with your daughter at our free community father-daughter dance on June 1st, from 6-8 pm. Hosted outdoors at Olney Baptist Church. This event offers a delightful outdoor experience complete with a DJ spinning tunes, interactive games, a charming photo booth, delicious treats, and exciting raffle prizes. Fathers/father figures and daughters of all ages are warmly welcomed to share in this special evening together. Join us for an evening of joy, laughter, and cherished moments!

In the spirit of giving back to our community, we are partnering with Quest to Feed Montgomery to make a meaningful difference in the lives of those in need. We kindly ask each attendee to bring along a non-perishable food item to donate during the event. Every contribution, no matter how small, will go a long way in supporting families facing food insecurity in our area.


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