WMATA: Metrobus Performance Tracking is Now Available on MetroPulse 

Metro customers now have a new way to track performance and plan their travel with the addition of Metrobus data to MetroPulse, Metro’s real-time performance tracking tool.

MetroPulse, launched last summer, gives customers real-time information on bus and train locations, frequency, schedule adherence, and service advisories to help customers make informed decisions about their travel.

Per WMATA: “Metro is upholding its commitment to transparency and improving the customer experience with this new tool to track bus performance and help customers better plan their travel,” said Metro General Manager and Chief Executive Officer Randy Clarke.

MetroPulse is a web application currently in beta form, and it complements other performance tracking tools available at wmata.com, including quarterly reports and scorecards detailing on-time performance and customer satisfaction. 

Metrobus performance is affected by many factors, including traffic, boarding time, and weather. In the first quarter of Metro’s 2024 Fiscal Year, Metrobus customer satisfaction stood at 75 percent and on-time performance stood at 77 percent, exceeding targets for both performance metrics.

Metro is working to add additional features to MetroPulse, including performance tracking for MetroAccess, a reporting tool for customers to provide feedback and report service issues in real time, and the launch of an app for mobile devices.

Recent Stories

The Metro Transit Police Department (MTPD) are investigating a death that occurred Friday morning at the Silver Spring Metro Station.

Detectives from the Montgomery County Department of Police – Special Victims Investigations Division (SVID) are asking for the public’s assistance in locating Meybely Torres, a missing 15-year-old from Silver Spring.

The schedule has been release for the Montgomery County Energy Summit, which takes place this April in Silver Spring.

The City of Rockville has announced it is seeking current or retired military members to participate in its annual Memorial Day and Veterans Day events.

AC Milan Soccer Camp at Maryland Soccerplex

AC Milan Academy is hosting a soccer camp at Maryland Soccerplex from March 1st through March 3rd for girls and boys aged 5 to 16 from any club who want to develop their soccer skills and learn the unique methodology of AC Milan directly from AC Milan coaches.

March 1st (Friday) 6pm-7:30pm

March 2nd (Saturday) 6pm-7:30pm

March 3rd (Sunday) 10:30am -12pm and 3:30pm-5pm

Location:18031 Central Park Cir, Boyds, MD 20841

Price: $349 + AC Milan Junior Camp Kit


Subscribe to our mailing list