This week, customers may notice doors opening faster on some Red Line trains when they stop at stations. On Wednesday, Metro will begin certifying operators who have been trained to use Metro’s Auto Doors function. The feature enables doors to open automatically when the train stops at the platform. Not only is it safer and more reliable, but it also eliminates the delay of operators manually opening the doors.
Currently, operators are required to open and close train doors manually. They’re instructed to stick their head out the window, take a few seconds to verify they are opening the doors on the correct side of the train, and then press a button to open the doors. The process can take up to 15 seconds and happens more than 20,000 times a day across the system.