WMATA Archives - Page 22 of 37

Police Respond to Stabbing at Silver Spring Metro Station Wednesday Evening; Victim Sustains Serious Injuries

Published October 11, 2023 at 7:59PM

A Metro contractor was stabbed in front of the Silver Spring Metro Station on Wednesday, October 11, around 5:20pm. Metro Transit Police reports that the victim was stabbed in the arm and sustained serious injuries. According to public safety reporter Cordell Pugh, “Montgomery County 3rd District Officers radioed that the victim had experienced “significant” blood loss and the Officers were able to further control the bleeding when they applied one of their tourniquets.” A suspect is not in custody at this time.

We will provide an update when additional information becomes available. Featured image courtesy of Google Maps.

Metro Service Information for Indigenous Peoples’ Day and Columbus Day, Monday, Oct. 9

By Patrick Herron

Published October 9, 2023 at 8:49AM

Per WMATA: On Monday, Oct. 9, in observance of Indigenous Peoples’ Day and Columbus Day, Metrorail service will operate weekend service levels and Metrobus will run Saturday Supplemental Service. Pre-scheduled subscription trips will be canceled on MetroAccess, but customers may still make a separate reservation to travel on the holiday.

SERVICE INFORMATION

New Escalators Open at Grosvenor-Strathmore

By MCS Staff

Published October 7, 2023 at 5:44PM

Metro’s escalator replacement project is headed for the home stretch with installation complete on half of the 130 escalators planned for replacement . On Monday three brand new, more reliable escalators will be up and running at the Farragut North Entrance on L Street NW, and another new escalator is returning to service at Grosvenor.

Metro’s contractor, KONE, is working to complete the remaining escalators as part of an ongoing escalator replacement project through 2028, helping to ensure our infrastructure remains in a state of good repair.

Metro Service Advisory for Army Ten-Miler on Sunday, Oct. 8

By MCS Staff

Published October 7, 2023 at 5:25PM

Per WMATA: Metro is running regular rail service for the Army Ten-Miler this Sunday, Oct. 8. Some bus routes will be detoured between 5 a.m. and 2 p.m. because of the racecourse. More race-specific transportation information is available on the Army Ten-Miler website.

Participants with early start times and spectators are reminded that Metrorail will open at 7 a.m. and should plan accordingly. Check station pages for first train times. View the weekend Metrorail service advisory and list of temporary Metrobus detours for more information.

Metro and Commanders Announce Five-Year Deal to Invest in Promoting Metro As Optimal Travel To/From Games; Metro To Provide Late Night Service for Thursday Night’s Game

By MCS Staff

Published October 3, 2023 at 7:25PM

Per WMATA and the Washington Commanders: Metro will provide late night service support to ensure everyone can effectively plan their travel after the conclusion of Thursday night’s game between the Washington Commanders and the Chicago Bears. Additionally, Metro and the Commanders are excited to announce a five-year joint promotional agreement that will invest in promoting Metro as the optimal travel option to and from games.

“This supports our strategic transformation plan to be customer centric, grow ridership, and be a great regional partner,” said General Manger and Chief Executive Officer Randy Clarke. “We look forward to the many ways we can partner with the Commanders as they build a World Champion organization.”

Metro Seeks More Equitable Service for Region with Update to Title VI Civil Rights Program

By MCS Staff

Published October 2, 2023 at 6:20PM

Per WMATA: As part of Metro’s commitment to non-discrimination in providing transit services, we are revising our Title VI Program to better reflect and support our customers and the region. The proposed updates will help Metro provide better service, provide service adjustments more quickly, expand service, and increase the level of household income to qualify as low-income.

We want your feedback on the proposed changes to the Title VI Program. Take a survey here. Metro updates its Title VI Program every three years as required by the Federal Transit Administration (FTA). This includes definitions and other ways we collect data, to ensure all customers are being served, regardless of their background.

Nearly Normal Rail Service Monday for Most Lines as Track Repairs and Brake inspections Continue Following Friday’s Derailment

By MCS Staff

Published October 1, 2023 at 10:16PM

Per WMATA: Most Metrorail customers will see nearly normal train service tomorrow, even as Metro continues to inspect the fleet’s oldest railcars. Metro will operate service to all customers (every 6-12 minutes from end-of-line stations); however Blue and Yellow line trains will depart every 15 minutes while work continues to repair tracks damaged in Friday’s derailment. Track repairs are proceeding around the clock to replace components of the damaged tracks at National Airport.

The investigation into the derailment continues, but Metro found that the wheel measurements on the 7000-series train were consistent with its specifications and there were no apparent track or infrastructure defects, as a preliminary matter.NMetro investigators, who are coordinating with the Washington Metrorail Safety Commission, continue to focus on a disc brake that came loose from a train ahead as a causal factor.

Metro Provides Update Following Friday’s Derailed Train

By MCS Staff

Published October 1, 2023 at 12:13PM

Per WMATA: While Metro continues to inspect the oldest railcars in its fleet to ensure brake discs are properly bolted on all wheels, trains will operate near normal Sunday service for all customers with trains arriving every 8-12 minutes on all but the Blue and Yellow lines.

Track repairs are expected to be finished in time for Monday morning’s commute. Today, Blue and Yellow line customers will be served by trains every 15 minutes instead of every 12 minutes as crews continue to restore tracks damaged at National Airport by Friday’s derailed train that struck a brake disc on the tracks.

Metro: New Lost and Found Policy Expands Items Metro Will Hold to Return to Customers

By MCS Staff

Published September 19, 2023 at 1:06PM

Left something on Metro and need to get it back? If it ends up at Metro’s lost and found, you may be in luck. Metro will now keep a wider list of lost items left behind on trains, buses, at stations, and other Metro facilities. The new policy, updates changes made due to pandemic-related budget constraints in 2021 that restricted Metro’s lost and found storage to wallets and electronics such as phones, tablets, laptops, and cameras only.

In addition to these items, Metro’s lost and found department will now work to also reunite customers with lost keys, glasses, backpacks, headphones, luggage, and purses. Items such as perishables, clothing, umbrellas, and bikes will not be kept by the lost and found. Non-returnable items, and any other property unclaimed after 30-days will be disposed of, donated to charity, destroyed, or auctioned.

Name that route– Metro wants to create Better Names for a Better Bus network

By MCS Staff

Published September 17, 2023 at 12:08PM

Per WMATA: Trying to figure out the various Metrobus routes can be a puzzle with a mix of letters, numbers, and street names, express or limited-stop service. This outdated naming convention dates to Metro’s takeover of the region’s private bus companies and street cars and is about to get a refresh. For the first time in its 50-year history, Metro is looking to revamp the bus system and simplify routes with its Better Bus, Better Names campaign.

Metro has opened a survey to ask the public how Metro can name bus routes to make it easier for customers to understand and use the Metrobus system. People are encouraged to take the Better Bus, Better Names online survey until Sept. 28, to weigh in and help Metro standardize and modernize the entire bus experience throughout the region.

Metro plans full-scale security exercise at Capitol South Station Today (Sunday, Sept. 17)

By MCS Staff

Published September 17, 2023 at 10:31AM

Metro Transit Police in coordination with U.S. Capitol Police will conduct a full-scale law enforcement exercise on Sunday, Sept. 17, at the Capitol South Station. The exercise will simulate a real-life security threat to test operational coordination, communications, and response between law enforcement agencies.

During this time, the Capitol South Station will be closed from opening until approximately 2 p.m. Free shuttle buses will replace trains between Eastern Market and Federal Center SW. The exercise will simulate a real-world response to an active assailant in the Metrorail system. People in the area will see and hear a large emergency response and police activity in and around the station, including simulated ammunition (blanks). Please be assured this is only a drill.