Per WMATA: As Metro prepares to introduce its Fiscal Year 2024 proposed budget this week, Metro today released an update for customers and stakeholders on the development of a new strategic plan, #YourMetro, The Way Forward. The plan will provide a long-term strategy and direct Metro’s day-to-day decision making over the next five plus years.
Metro has been gathering information and feedback from customers on rail, bus, and paratransit, local elected officials, employees, stakeholders, and Board Members to understand the region’s priorities for the future of Metro. The update released today outlines draft goals focused on service excellence, regional opportunity and partnership, sustainability, and talented teams.