Left something on Metro and need to get it back? If it ends up at Metro’s lost and found, you may be in luck. Metro will now keep a wider list of lost items left behind on trains, buses, at stations, and other Metro facilities. The new policy, updates changes made due to pandemic-related budget constraints in 2021 that restricted Metro’s lost and found storage to wallets and electronics such as phones, tablets, laptops, and cameras only.
In addition to these items, Metro’s lost and found department will now work to also reunite customers with lost keys, glasses, backpacks, headphones, luggage, and purses. Items such as perishables, clothing, umbrellas, and bikes will not be kept by the lost and found. Non-returnable items, and any other property unclaimed after 30-days will be disposed of, donated to charity, destroyed, or auctioned.