Metro Access customers now have a new way to book and manage rides at any hour of the day. As of Wednesday, March 18, callers to Metro Access are first connected to a new 24/7 digital assistant designed to handle common requests without the need to wait for a live agent. The system can help customers book trips, cancel rides, and check trip status immediately, while still offering the option to transfer to a live representative when additional assistance is needed.

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Forecasters are warning that a potentially significant severe weather event could impact the parts of Maryland and Virginia (including all of Montgomery County) Monday afternoon, raising questions about whether some school systems may adjust schedules or cancel after-school activities.

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